1.         Administrative Reforms:-

a/    Citizen Charter:

         To achieve the objective of Good Governance based on fair play of law and justice and to bring transparency and accountability in   administration all departments have been envisaged also promulgate Citizens Charter specifying their vision and mission statement of the department, the services being provided by each department and hierarchy of department. In this regard all departments have been envisaged also frame Citizens Charters and get them published along with the details of the contact person at state, division and district level for any clarification.ARI and Trainings Department has been vigorously pursuing all the departments to frame and publish Citizens Charters of their department.

b/   Tour Diaries:-

To bring efficiency in Administration to achieve objective of Good Governance all district heads/Heads of the department are required to attend to public grievances and to ensure proper touring. ARI & Trainings Department is monitoring and ensuring submission of monthly Tour Diaries by all District Heads and Heads of Department.